In order for us to validate your account, you must confirm your phone number and provide us with the following documents:
Valid ID (one of the following):
- French national identity card (front and back)
- French passport
- French residence permit
- International passport from the SEPA area
Proof of residence issued less than 3 months ago:
- An energy bill, an internet bill, a telephone bill or a tax assessment.
This document must include your full name and the full date (Day/Month/Year). Proofs showing the address of a PO Box will not be accepted. In some cases, we may ask you for a recent tax assessment (income taxes, property taxes, etc.) The proof of identity must be perfectly legible and fully visible?
A photo of you holding your ID and the note 'Coinhouse' accompanied by the date of the day.
- Your full face must be visible and nothing should cover it (hair, glasses, etc.). You can get someone to help you take this photo.
The documents to be provided during your account creation request must be perfectly legible and fully visible.
Your account is strictly personal and the sharing of login identifiers will result in the permanent closure of the account.