If the documents provided are fuzzy or non-compliant, you will be asked to send a new, legible copy of these, either straight on the interface or by the support team.
Articles in this section
- How to create an account on Coinhouse?
- How to create a company account on Coinhouse?
- I have not received an email for the creation of my online account
- I am not a SEPA zone national ; can I become a user?
- I do not have the required documents, I do not have a passport.
- The documents I sent have not been validated.
- How long does account validation take?
- I do not have a proof of address in my name.
- Why is it mandatory to add proofs of identity and funds? Are they protected?