My payment was declined during a transaction.

Refused by your bank: In this case, we invite you to contact your bank for more information.

Refused by the Coinhouse website:  For more information, you can refer to the category 'Terms and Conditions of Use'. If your account has been debited, the funds will be returned to your account within 10 business days.

Refused by our bank: Your payment has not been accepted by our bank. We do not have any additional information on this subject. If your account has been debited, the funds will be returned to your account within 10 business days.

Insufficient funds: You must contact your bank to add funds to your account or increase the withdrawal limits on your bank card.