I made a bank transfer but it was returned to me.

In order for us to validate your SEPA transfer, the name of the bank account holder must be identical to the name registered on our platform and must correspond to an operation initialized on your Coinhouse account.

If the transfer doesn’t fulfill these conditions, it will be sent back to you within 7 days.

If you don’t confirm a transaction within 72 hours of us receiving your transfer, the funds will automatically be sent back to you.