The Ledger wallet, created by the French company Ledger, is a hardware wallet, that is to say a wallet of physical crypto-assets, which resembles in its form a USB key. There are several types of Ledger wallet:
We invite you to go directly to Ledger's help page for any manipulation regarding a Ledger wallet or problem you may encounter.
Securing your cryptocurrencies :
Buying cryptocurrencies is one step, securing them is another equally important one. The electronic system manufactured by Ledger ensures maximum security of your private keys.
At Coinhouse, we use "Ledger Vault" which ensures the security of our clients' assets. You can therefore either:
- Store your cryptocurrencies on Coinhouse
- Transfer them to a Ledger wallet
⚠️ Warning ⚠️ recovery phrase from "Seed" your Ledger wallet may result in the total and irrecoverable loss of your funds, so you are held responsible for securing your funds.
💡 If however you store your cryptoassets on Coinhouse and you set up 2FA (which ensures optimal protection of your account), you can at any time recover access to your account even if you have forgotten your password password or lost access to your mailbox.
Simply contact support to verify your identity.
If you have any further questions, we are at your disposal !
Monday to Friday : from 9:30 to 18:00.
- Write us here
- Contact us by phone 👉 +33 1 82 88 29 51