Why is it mandatory to add proofs of identity and funds? Are they protected?

Adding a National Identity Card or Passport is compulsory condition to open your account on Coinhouse. We do it so that you can be fully secure on our platform.

Security rules to prevent fraud

Coinhouse complies with French and European legislation. Thus, submitting identity documents is mandatory to comply with current regulations and allow you to buy cryptocurrencies in complete security. This is called the implementation of KYC (Know Your Customer), which consists of a set of regulations to be applied in order to identify fraudulent transactions.

For this reason, it is imperative that we have these documents at our disposal, which are stored and encrypted on our secure servers. Your identity documents are not visible to third parties under any circumstances.

Identity checks for a more secure platform

Verifying the real existence of an individual or a corporate through the delivery of proofs of identity subsequently makes it possible to prevent operations of fraud, money laundering or terrorist financing.

To do this, we implement a "vigilance" obligation that requires us to identify the main beneficiary of the transactions.

Data for a better user experience

The documents you submit as part of the "KYC" also allow us to better know your profile and thus better personalise our services. We can then work to optimise the customer experience.

To find out more about Coinhouse's regulatory compliance, please visit our Compliance page.