Strong authentication is necessary to comply with European regulations and ensure the security of your transactions. It helps prevent fraud by ensuring that only the account holder can approve sensitive transactions.
Find more explanations in this article: What is Strong Customer Authentication (SCA) and what does it imply?
You must fill out this form to link your Coinhouse account to your new device: Fill out the form!
For any PIN code reset request
it is imperative to attach a selfie showing you holding your ID as well as a front and back copy of it.
You are also required to make a one-euro transfer to the Coinhouse Société Générale bank account, which will be refunded to you once your identity is validated:
Bank: Société Générale
Reference Country: France
Account Holder Name: COINHOUSE COMPTE DE REGLEMENT
IBAN: FR76 3000 3019 5000 0010 3377 743
BIC: SOGEFRPP
Address:
SG PARIS REAUMUR ENT (01950)
132 RUE REAUMUR
75002 PARIS
For quick processing of your request, please make sure to include this reference in the transfer description: "SCA your name and surname"
You must fill out this form to reset your PIN: Fill out the form!
For any request related to strong authentication with a PIN code
it is imperative to attach a selfie showing you holding your ID as well as a front and back copy of it.
You are also required to make a one-euro transfer to the Coinhouse Société Générale bank account, which will be refunded to you once your identity is validated:
Bank: Société Générale
Reference Country: France
Account Holder Name: COINHOUSE COMPTE DE REGLEMENT
IBAN: FR76 3000 3019 5000 0010 3377 743
BIC: SOGEFRPP
Address:
SG PARIS REAUMUR ENT (01950)
132 RUE REAUMUR
75002 PARIS
For quick processing of your request, please make sure to include this reference in the transfer description: "SCA your name and surname"
If you have any further questions, we are at your disposal !
Monday to Friday : from 9:30 to 12:30 and 13:30 to 18:00.
- Write us here
- Contact us by phone 👉 +33 1 82 88 29 51