If "2FA error code" is displayed when you enter the Google authentication code, please follow the instructions below to solve the problem:
- Synchronize the time zone of your mobile phone (Google Authenticator application) and computer (from which you login on Coinhouse).
- For Android users, please synchronize the time zone in the Google Authenticator application.
- Surf in incognito mode (private browsing) with Google Chrome
- Clear browser cache and cookie
If the above methods do not meet your needs, we suggest that you start the Google Authenticator reset process.