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  1. Coinhouse
  2. Account Management

Account Management

Everything you need to know about managing your account

Authentification and verification

  • How to create an account on Coinhouse?
  • How to create a company account on Coinhouse?
  • I have not received an email for the creation of my online account
  • I am not a SEPA zone national ; can I become a user?
  • I do not have the required documents, I do not have a passport.
  • The documents I sent have not been validated.
See all 9 articles

Payment method and fees

  • What is the level of my Coinhouse account and what can I do with it?
  • What are my limits on Coinhouse and how can I raise those limits?
  • What are the documents that Coinhouse accept?
  • When will Coinhouse ask for additional documentation?

Account modification

  • My account was debited but I have not received my cryptoassets
  • I want to delete my account
  • Why is my account blocked?
  • I'd like to change the email address linked to my account
  • I have forgotten my password.
  • I'd like to change the postal address linked to my account.

Manipulation Error

  • Can I be refunded after a cryptocurrency transaction?

My Coinhouse cryptocurrency accounts

  • Premium Status: Additional Services
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