Transactions and custody

Buying

• I can not purchase by credit card or I am limited in my purchasing capacity
• How can I buy crypto-assets with Coinhouse?
• In what cryptocurrencies can I invest in with Coinhouse
• SEPA bank transfer: flexible and simple
• I made a bank transfer but it was returned to me.

Bank card

• My credit card payment has been declined during a purchase transaction.
• Rules concerning the use of the credit card
• Unauthorized credit card purchases on Coinhouse website
• How can I add, modify or delete a bank account?
• What is EUR-L, Coinhouse’s stablecoin?

Selling

• How to sell with Coinhouse ?
• Rules concerning selling operations
• How long does it take to receive the funds on my bank account?

Withdrawal and deposit

• What is my Coinhouse (cryptocurrency) portfolio?
• What is a receiving address?
• How to deposit cryptocurrencies on your Coinhouse accounts?
• How to withdraw your cryptocurrencies to an external wallet?
• I sent ethers to a smart contract address and haven’t received the funds.

Securely storing your cryptoassets: Ledger Wallets

• How do I generate a wallet address on my Ledger?
• Ledger Wallet
• Getting started with your Ledger Nano S
• Ledger Live : Get Started

Account suppresion and blockage.

• I sent crypto-assets to the wrong address, can I get them back?