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How to change personal information on Coinhouse ?

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We agree that the validity of your personal information is very important at Coinhouse .

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How to change your email address?

To change your email address, please contact our customer service and attach the following documents: 

  1. A selfie of you holding a paper with the message: "I want to change my Coinhouse email address to the following [...]" with today's date and your signature. 
  2. A copy of your identity document.
  3. Tell us the old and the new email address.

Once the documents have been received and verified, we will notify you by email of the change of your address. 

How to change your mailing address?

To change your postal address, you should contact our customer service and contact us:

  • Proof of address less than 3 months old.
How to change your number phone ?

If you have any further questions, we are at your disposal !

Monday to Friday : from 9:30 to 18:00.


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