Support Customer Portal
- Account Management Everything you need to know about managing your account
- Transactions and custody Everything you need to know about buying, selling, withdrawing and depositing crypto currencies
- Fees, commissions and payment F.A.Q regarding transaction operations on Coinhouse (fees, commission and method of payments)
- Security and due diligence Security related questions with regards to Coinhouse and cryptocurrencies as a whole.
- How to create an account on Coinhouse?
- What does my Coinhouse account level mean and why does it matter?
- What are my limits or maximum authorized amounts for transactions on Coinhouse and how can I raise them?
- My credit card payment has been declined during a purchase transaction.
- How do I generate a wallet address on my Ledger?
- Taxation of digital assets - How to report your gains and losses
- The security of your Coinhouse account. How do you secure your Coinhouse account?
- How to recognize online or by phone fraud attempts?