How can we help you today ?

Create an account

• How to create a Personal account ?
• How to create a corporate account ?
• Why is it mandatory to add proofs of identity and funds? Are they protected?

The basics

• What is a smart contract ?
• What is an NFT?
• What is Ethereum ?
• What is Bitcoin ?

Account modification

• How to change personal information on Coinhouse ?
• How to delete my account ?

Account status

• How to increase your buying or selling limits ?
• What types of retail accounts are there?
• What are the types of corporate accounts ?

Payment method

• How do I add a bank account ?
• How to add or remove a credit card ?
• Unauthorized credit card purchases on Coinhouse website
• Everything to know about EUR-L !

Account level

• How to unblock my account ?

Buying

• How to sell your crypto-assets on Coinhouse ?
• How to purchase crypto-assets on Coinhouse ?
• How to exchange your cryptoassets ? (swap)
• In what cryptocurrencies can I invest in with Coinhouse
• How to setup a recurring transfer (DCA) ?

Withdrawal and deposit of crypto currencies

• How to send or receive cryptocurrencies ?

Other

• How to export your transactions history ?
• Our commission fees

My Account Security

• How to enable Google Authenticator double authentication (2FA)
• Reset your Google two factor authentication (2FA)

Vigilance against fraud

• Security: Top 5 things to know before investing in cryptocurrencies

Ledger

• What is a Ledger Wallet?
• Getting started with your Ledger Nano S
• Ledger Live : Get Started

Taxation

• Taxation of digital assets : How to report your profits and losses ?

What's New ⚡

• Product announcements 🗣️