Skip to main content
Categories
Submit a request
Sign in
English (GB)
Deutsch (Deutschland)
Español
Français
Italiano (Italia)
Welcome to support center
How can we help you today ?
Search our knowledge base for
answers to common questions
Knowledge base
Getting started
Create an account
How to create a Personal account ?
How to create a corporate account ?
Why is it mandatory to add proofs of identity and funds? Are they protected?
The basics
What is "The Merge" and what will actually happen ?
What is Bitcoin ?
What is Ethereum ?
What is a smart contract ?
What is an NFT?
Our products
How to set up a Recurring Buy on Coinhouse (DCA)
What is Coinhouse Asset Management and how does it work ?
My account
Account type & status
What are the types of personal accounts ?
What are the types of corporate accounts ?
How to increase your buying or selling limits ?
Account modification
How to change personal information on Coinhouse ?
How to delete my account ?
Payment method
How do I add a bank account ?
How to add or remove a credit card ?
Unauthorized credit card purchases on Coinhouse website
Inaccessible account
What is the "403 Forbidden" error?
What to do if my account is blocked or closed ?
Transactions
Buying
How to sell your crypto-assets on Coinhouse ?
How to purchase crypto-assets on Coinhouse ?
How to exchange your cryptoassets ? (swap)
In what cryptocurrencies can I invest in with Coinhouse
Withdrawal and deposit of crypto currencies
How to send or receive cryptocurrencies ?
Other
Our commission fees
How to export your transactions history ?
Security and due diligence
Vigilance against fraud
Security: Top 5 things to know before investing in cryptocurrencies
Miscellaneous
Ledger
What is a Ledger Wallet?
Getting started with your Ledger Nano S
Taxation
Taxation of digital assets : How to report your profits and losses ?
What's New ⚡
Discover our new crypto rating system
Product announcements 🗣️
Get in touch
Our opening hours :
Monday to Friday 9:30am - 6:00pm (Paris time)
Follow us on twitter
Get the latest news and updates first
Subscribe on youtube
Get our weekly market analysis and educational content
Return to top
Search…
/hc/theming_assets/01HZKVHFZT0Z77BX7C2TRDB6SA
custom
/hc/theming_assets/01HZKVHG3JHHN2WXQ2EV6DBXXY
community
/hc/en-gb/community/topics
/hc/theming_assets/01HZKVHG7CSJS0ZCCTR6Z6F76B
custom
/hc/theming_assets/01HZKVHGC4GZX1460E5BEKYHHJ